FAQs

What is your returns policy?


You can return your garment for an exchange or refund within 28 days free of charge.

How long will it take to receive my order?


If an order is placed before 2.00 PM it will normally be despatched the same day. Delivery is either next day by courier or 1-2 days by Royal mail.

How long does a refund take to process?


We aim to issue refunds within 24hours of receiving the item back to our warehouse. Once this is done it can take up to 5 working days to show on an account.

What is Nubuck?


Nubuck is leather buffed on the grain side to give a very fine velvety surface, so although it appears to look and feel like suede it is in fact leather.

How do I clean my leather jacket?


Basic cleaning should be left to a specialist. Please send your leather garment only to cleaners who are specialised in cleaning leather.

You can use mild soapy water and a soft sponge to combat the collar and cuff area. For more advice please feel free to contact us as better to be cautious.

What do I do if my jacket gets wet?


Leather is not waterproof however most leathers are reasonably shower resistant. Should your leather become wet place on a well-shaped hanger and allow to dry naturally away from any artificial heat and sunlight.